[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

Re: ACD report 1/10, add the date

To: Task-By Emin Gabrielyan <emin.gabrielyan@switzernet.com>
Subject: Re: ACD report 1/10, add the date
From: Done-By Oussama Hammami <oussama.hammami@switzernet.com>
Date: Tue, 03 Nov 2009 12:18:25 +0100
Fcc: imap://projects%3Aswitzernet.com@mail.switzernet.com/INBOX/Sent
In-reply-to: <4AEAE384.5050700@switzernet.com>
References: <4AEAE384.5050700@switzernet.com>
User-agent: Thunderbird 2.0.0.23 (Windows/20090812)

Done:
http://unappel.ch/public/091029-ACDstat/
http://switzernet.com/public/091029-ACDstat/

On 2009-10-30 14:10, Task-By Emin Gabrielyan wrote:

Add the date and change the title

Date and Time

Vendeur

Totale Minute

Nb Totale Appel

Nb Appel > 5s

Nb Appel > 30s

Nb Appel Echoue

Nb Appel Rejete

ACD (min)

Rejet

2009-10-30 10:56

Verizon

11128.47

1294

1234

876

616

0

8.6

50 %

10:56

Colt

0

0

0

0

138

0

0

0 %

This task is in [routing by ACD 9,23]

References:
- ACD report 1/10, add the date
  - From: Task-By Emin Gabrielyan <emin.gabrielyan@switzernet.com>

Prev by Date: Re: ACD report2 all points
Next by Date: Re: ACD report 10/10, final production version
Previous by thread: ACD report 1/10, add the date
Next by thread: ACD report 10/10, final production version
Index(es):
- Date
- Thread