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Re: ACD report2 12/15, legend: about target load and rejects to balance

To: Task-By Emin Gabrielyan <emin.gabrielyan@switzernet.com>
Subject: Re: ACD report2 12/15, legend: about target load and rejects to balance
From: Done-By Oussama Hammami <oussama.hammami@switzernet.com>
Date: Tue, 03 Nov 2009 12:12:26 +0100
Fcc: imap://projects%3Aswitzernet.com@mail.switzernet.com/INBOX/Sent
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done

On 2009-10-31 20:52, Task-By Emin Gabrielyan wrote:

Change the legend:

The field "Rejected to balance" concerns only the connections passing via the ACD router

As follows

The fields “Target load” and “Rejected to balance” concerns only the connections passing via the ACD routing system

This task is in [routing by ACD 9,23]

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