done
http://www.unappel.ch/public/091029-ACDstat/091103-acd-stat-37410.html
On 2009-11-03 13:24, Emin Gabrielyan wrote:
not done
"The header titles are much shorter, so the table
takes less space and more space is left for histograms."
check carefully the doc file which is attached again
"ACD report3 3/3, the report page - short table
headers"
On 2009-11-03 12:15, Done-By Oussama Hammami wrote:
done
On 2009-11-02 22:01, Task-By Emin Gabrielyan wrote:
The
format of the report page (example: http://unappel.ch/public/091029-ACDstat/091102-acd-stat-37410.html)
The table headers are much shorter, so the table takes less space and
more space is left for histograms.
I do not understand how “Rejected to balance” is working. This must be
the number of rejects sent by the routing system during the interval.
Is it correct? Why there are 0 rejects out of 45 attempts in the case
of the first line? Please explain.
Why the billing priorities are 2 and 1. They must not be higher? These
are the billing priorities of cloned connections. Please explain.
The remarks (in track changes mode) are in the attached DOC file
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