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ACD report5 2/9 - individual references

To: Oussama Hammami <oussama.hammami@switzernet.com>, Christian Lathion <christian.lathion@switzernet.com>
Subject: ACD report5 2/9 - individual references
From: Task-By Emin Gabrielyan <emin.gabrielyan@switzernet.com>
Date: Mon, 09 Nov 2009 22:40:49 +0100
Fcc: imap://projects%40switzernet.com@mail.switzernet.com/INBOX/Sent
User-agent: Thunderbird 2.0.0.23 (Windows/20090812)

Do not group the following 4 references in a single line
“History of a troubleshooting of a case with fake answer supervision [090910 090910 090916 090918]”
Create one line with the descriptive text per reference.
Reference: http://unappel.ch/public/091029-ACDstat/

Follow-Ups:
- Re: ACD report5 2/9 - individual references
  - From: Done-By Oussama Hammami <oussama.hammami@switzernet.com>

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