On 2009-10-31 21:08, Emin Gabrielyan wrote:
not done
numbers were computed erroneously (according to the old meaning of
titles)
On 2009-10-30 18:48, Oussama Hammami wrote:
Done:
http://unappel.ch/public/091029-ACDstat/
http://switzernet.com/public/091029-ACDstat/
On 2009-10-30 14:11, Task-By Emin Gabrielyan wrote:
Compute the
numbers
according to the following
titles (order
of titles is changed)
|
Date and Time
|
Vendor
|
Billing priority
|
Zero duration
calls
Duration=0
|
Problems
0<duration≤5
|
Short calls
5<duration≤30
|
Total Calls
|
Total Minutes
|
ACD (min)
|
Targeted load
balance
|
Rejected to
balance
|
|
|
2009-10-30 10:56
|
Verizon
|
9
|
1234
|
876
|
616
|
1294
|
11128.47
|
8.6
|
51%
|
0
|
|
|
Colt
|
8
|
0
|
0
|
138
|
0
|
0
|
0
|
49%
|
0
|
|
This task is in [routing by ACD 9,23]
|